Menu

Services
Industries
Solutions
WorkOffersWho we areTrust CentrePartner with us
Book a discovery session
Explore workBook discovery

Programme and project management

A complex technology programme only becomes a working service if delivery is planned and controlled, so we run programmes and projects to an agreed scope, schedule and budget, with risks and decisions in plain view.

Problem

01

Delivery drifts when no one owns the plan. Scope grows without anyone deciding to grow it, dates slip without warning, and status reports describe activity rather than progress.

02

By the time a problem is visible, the options to fix it have narrowed, and leaders are left approving numbers they cannot test.

Outcomes

  • A named owner accountable for delivery, with clear governance and decision rights.
  • An agreed scope, schedule and budget, and a baseline to measure against.
  • Progress reported against the plan, with bad news surfaced early.
  • Risks, issues and changes decided deliberately, not discovered late.
  • The benefits defined at the start and tracked through to the end.

Scope

In scope

  • Programme and project set-up: governance, roles, decision rights and reporting.
  • Planning: scope, schedule, cost, resources and a measurable baseline.
  • Delivery control: tracking progress, managing change, risk and dependencies.
  • Stakeholder and communications management.
  • Benefits definition and tracking.
  • Closure: handover, benefits review and lessons learned.

Not included

  • Building the solution. We plan and govern the work; engineering is delivered by our teams or your own.
  • Assurance of regulatory compliance. Your own specialists decide what applies.

Approach

  1. Discovery

    We confirm the goals, scope and constraints, agree governance and decision rights, and establish the real starting position, so the programme begins with a clear mandate and a named accountable owner

  2. Delivery Planning

    We build the scope, schedule, cost and resource plan, set a baseline to measure against, and agree how risk, change, reporting and benefits will be managed

  3. Build and Test

    We run delivery against the baseline, track progress, manage change, risk and dependencies, and report status honestly. Decisions are taken early, while options are still open, and each stage is checked before the next begins

  4. Operational Readiness, Hypercare and Closure

    We complete the handover, review the benefits against what was promised, provide extra support as the change beds in, and close the work with lessons recorded and your sign-off

Deliverables

Programme or project charter and governance modelIntegrated scope, schedule and cost plan with a baselineRisk, issue and dependency logsStatus reports against the baselineChange register and decision logBenefits map and realisation planClosure report with lessons learned

Technologies

Planning and work tracking: Microsoft Project, Azure DevOps or JiraReporting and dashboards: Power BICollaboration and documents: Microsoft 365 or Confluence

Controls

Every programme and project has a named owner and agreed decision rights. Progress is reported against an approved baseline. Changes to scope, schedule or cost follow an approved change route. Risks and issues have owners and are reviewed on a set cadence.

Frequently Asked Questions

Can you take over a programme that is already in trouble?

Yes. We start by establishing the real status, scope and risks, then agree a recovery plan and the governance to deliver it.

What is the difference between a programme and a project here?

A project delivers a defined output. A programme coordinates several related projects to deliver a larger benefit. We run either, and the governance is scaled to fit.

How do you report progress?

Against an agreed baseline, so a report shows whether we are on scope, on schedule and on budget, not just what happened that week.

Do you manage our suppliers as well?

Yes, where that is in scope. We agree roles and handovers with each supplier at the start, so accountability is clear.

Need a credible plan before you commit?

A Discovery Sprint produces a prioritised, costed and delivery-ready roadmap you can plan and govern against.