Problem
Collaboration tools often grow without a plan. Teams create sites, channels and shared folders freely, and a few years later nobody can find anything. Files are shared outside the organisation without control, and old content is never tidied up.
Outcomes
- A clear structure for sites, teams and channels.
- Information that is easy to find.
- Sharing controlled, especially outside the organisation.
- Content retained and deleted in line with policy.
- Staff trained to use the tools well.
Scope
In scope
- Collaboration platform strategy and information architecture.
- Setup and configuration of collaboration tools.
- Governance: who can create what, sharing rules and retention.
- Migration from file shares or older platforms.
- Adoption and training.
Not included
- Building custom business applications inside the platform. That sits with enterprise platforms and low-code services.
Approach
Discovery
We find out how teams share and find information today. We then agree the structure, governance and retention rules the platform needs.
Delivery Planning
We plan the migration in groups of teams and content, and agree who will own each site and team and how the move will be tested.
Build and Test
We configure the platform, set up governance and migrate content in stages, tidying as we go. Before each group moves, you get the test results, and a named person decides whether to go ahead.
Operational Readiness, Hypercare and Closure
We carry out each migration and check the result with the teams. We train staff and hand over to the team who will run the platform. We provide extra hypercare for the first few weeks, then close the work with your sign-off.
Deliverables
Technologies
Controls
Frequently Asked Questions
Our SharePoint is a mess. Can you fix it?
Yes. We design a clear structure, move content into it and set rules so it stays organised.
Can you migrate us from shared network drives?
Yes. We plan the migration, tidy content as we go and set permissions correctly.
How do you stop sensitive files being shared externally?
We set sharing rules and sensitivity labels that control what can leave the organisation.
Do you train staff?
Yes. Adoption and training are part of this service.
Can nobody find anything?
A Technical Audit reviews your collaboration set-up, sharing rules and governance in 10 to 15 working days and gives you a prioritised remediation plan.