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Artificial intelligence strategy

This is one of the ways we turn AI ambition into a plan you can fund, govern and defend.

Problem

01

We feel behind on AI but do not know where to start.

02

Our pilots do not reach production.

03

We cannot assess the risk of a use case.

Outcomes

  • A funded, prioritised AI plan
  • A clear view of readiness and risk
  • Confidence in what to build and what to avoid

Scope

In scope

  • Use-case assessment
  • Readiness and risk review
  • AI roadmap

Not included

  • Building the models themselves (see generative AI solutions)
  • Model governance operations (see responsible AI)

Intelligent automation

Many repetitive processes can be automated with workflow tools, with AI added where judgement or unstructured information is involved. We identify the processes worth automating, design the automation with people in control of exceptions, and build it so it can be supported.

  • Process discovery and automation candidates.
  • Workflow and robotic process automation, combined with AI where it helps.
  • Exception handling and human review built in.

Approach

  1. Discovery

    We agree the problem, the data and the constraints, and how success will be judged.

  2. Delivery planning

    We shape the approach, sequence the work and set out costs, risks and controls.

  3. Build and test

    We build in the open, test against real data and cases, and prove it before it goes near production.

  4. Operational readiness, hypercare and closure

    We hand over, support the first weeks of use, and confirm the outcome before we close.

Deliverables

AI use-case assessmentReadiness and risk reviewAI roadmap

Technologies

AI assurance frameworks as reference points: NIST AI RMF, UK AI principlesWorkflow and automation tooling, assessed against your estate

Controls

Every use case is assessed for risk before it is recommended. Use cases affecting people's rights or access to services get extra review. Recommendations state their assumptions. Automations keep a person in control of exceptions.

Frequently Asked Questions

Will you tell us not to use AI?

Where that is the honest answer, yes. We would rather save you a failed project.

Do you account for safety and regulation?

Yes. Risk, safety and governance are part of the assessment, not a later surprise.

Ready to scope this?

Tell us what you are hoping AI can do and we will give you an honest plan.