Problem
Many organisations collect logs but nobody looks at them. Alerts are too noisy to act on, or go to a mailbox nobody owns. When an incident happens, people improvise. Backups exist but have not been restored, and the order for bringing systems back is unknown.
Outcomes
- Logs and alerts that focus on real threats and reach a named owner.
- A written, rehearsed incident response process.
- Faster detection and containment of incidents.
- Recovery plans tested against agreed recovery times.
- Lessons from each incident fed back into controls.
Scope
In scope
- Log collection and security monitoring design.
- Alert rules and tuning.
- Incident response plans and playbooks.
- Incident exercises.
- Post-incident reviews.
Not included
- A round-the-clock security operations centre. (Confirm whether Elios offers this; if so, evidence staffing and service levels.)
Business continuity and cyber resilience
Resilience is the ability to keep critical services running, or bring them back quickly, when something goes wrong. We identify what matters most, set recovery targets, and design and test the plans to meet them.
- Business impact analysis.
- Recovery time and recovery point objectives.
- Continuity and disaster recovery plans.
- Recovery testing and tabletop exercises.
Approach
Discovery
We identify the systems and events that matter most.
Delivery Planning
We write incident playbooks and agree who does what when something goes wrong.
Build and Test
We centralise logs and write alert rules that reach an owner. We run exercises to test the plans and the people.
Operational Readiness, Hypercare and Closure
We hand over the monitoring design, alert rules and incident response plan, and review incidents and exercises to update controls. We close the work with your sign-off.
Deliverables
Technologies
Controls
Frequently Asked Questions
How often should we test our recovery plans?
At least once a year for critical services, and after any major change.
What is a tabletop exercise?
A walk-through of an incident scenario with the people who would respond, to test the plan without touching live systems.
Could you recover from an incident tomorrow?
A Technical Audit reviews your monitoring, response and recovery arrangements in 10 to 15 working days and gives you a prioritised remediation plan. It does not include penetration testing unless separately contracted.