Problem
Every team does infrastructure differently.
Developers wait days for environments.
Security is bolted on, not built in.
Outcomes
- A paved road to production
- Faster, safer delivery
- Consistent, secure environments
Scope
In scope
- Platform design
- Golden paths and self-service
- Policy and guardrails
Not included
- Application development, which sits under engineering
- Cloud migration, which is a separate capability
Site reliability engineering
Reliability needs a measurable target. We agree service level objectives with the business for each important service, measure against them, and engineer the monitoring, alerting, incident response and automation to meet them.
- Service level objectives and error budgets.
- Alerting that reaches a named owner, and runbooks for recovery.
- Post-incident reviews that fix root causes.
Approach
Discovery
We agree the workloads, constraints and operational targets, and how success will be judged.
Delivery planning
We sequence the work and set out costs, risks, controls and a rollback position.
Build and test
We build in the open, test against real workloads, and prove each change before cutover.
Operational readiness, hypercare and closure
We hand over runbooks, support the first weeks, and confirm the outcome before we close.
Deliverables
Technologies
Controls
Frequently Asked Questions
Is this a product we buy?
It is a capability we build for you, using tools that fit your estate, with your team enabled to run it.
How is security handled?
Security and policy are built into the golden paths, so the safe way is the default way.
Ready to scope this?
Tell us where your teams keep reinventing the basics and we will pave the road.